1. Playback Using the LTS Connect App

Steps

1. Open LTS Connect on the phone or tablet.

2. Select the site / NVR.

3. Open the desired camera.

4. Tap the Playback option.

5. Select the date from the calendar.

6. Select the camera if not already selected.

7. Use the timeline at the bottom to move to the desired time.

8. Pinch the timeline to zoom in/out for more accurate time selection.

9. Rotate the device sideways for wider viewing if needed.

Important Notes

• Playback availability depends on the actual recordings stored on the NVR, not the phone.

• The app will only show days/times where recording exists.

• If a day has no recording, check:

  • NVR recording schedule

  • HDD status

  • Camera online status

  • Whether footage has already been overwritten

• Retention depends on hard drive size, number of cameras, resolution, frame rate, motion vs continuous recording, and overwrite settings.
  

2. Playback Directly at the NVR Display

Requirements

• Monitor connected to the NVR by HDMI or VGA

• USB mouse connected to the NVR

• NVR login credentials

Steps

1. Right-click on the live camera screen.

2. Select Playback.

3. Choose the camera/channel from the camera list.

4. Double-click the desired date on the calendar.

5. Use the playback timeline at the bottom to move to the correct time.

6. Use play, pause, fast-forward, reverse, frame-by-frame, or digital zoom as needed.

Official LTS NVR documentation states that playback can be accessed from Menu > Playback, channels are selected from the channel list, and dates with available recordings are shown on the calendar.

Link to Office Guide

3. Export Video to USB from the NVR

Requirements

• USB flash drive or USB hard drive

• USB device connected directly to the NVR

• Admin or authorized user login

Method A — Export by Search

1. Insert USB drive into the NVR.

2. Right-click and open the main menu.

3. Go to Export > Normal.

4. Select the camera/channel.

5. Enter the start date/time and end date/time.

6. Click Search.

7. Select the video file(s) to export.

8. Click Export.

9. Select the USB device.

10. Start export.

11. Wait until the export completes before removing the USB drive.

LTS documentation confirms record files can be backed up to USB flash drives or USB HDDs through Menu > Export > Normal/Picture, then searched, selected, and exported.

Method B — Export a Clip During Playback

1. Go to Playback.

2. Select camera and date.

3. Find the beginning of the incident.

4. Click the clip/scissors icon to start clipping.

5. Move to the end of the incident.

6. Click the clip icon again to stop.

7. Open file management / export options.

8. Select the saved clip.

9. Export to the USB drive.

Official Back Video Guide

4. USB Export Troubleshooting

If the USB drive is not detected:

1. Click Refresh.

2. Remove and reconnect the USB device.

3. Try a different USB drive.

4. Format the USB drive from the NVR if appropriate.

LTS documentation specifically lists refresh, reconnecting the device, checking compatibility, and formatting the USB device from the recorder as recovery steps.

5.

Ardent Client Notes

• For evidence or incident review, export the shortest useful clip, not the entire day.

• Always verify the exported file before deleting or overwriting anything.

• Do not remove the USB drive until the NVR confirms export is finished.

• For important incidents, export footage as soon as possible to avoid overwrite.